Version: 24 July 2026 · applies to distribution partners (travel agencies, cruise operators, campsites and similar) on MOLOFY
In short: You recommend and book MOLOFY experiences for your customers — via the Partner-Portal. Your remuneration is agreed with you individually and stored in your partner account; fixed rates are deliberately not part of these terms. MOLOFY remains a pure intermediary between guest and boat provider. If you combine several services into packages of your own, you yourself are responsible for them under travel law.
Your contracting party is ZiaNeo Systems UG (haftungsbeschränkt), Raiffeisenweg 1c, 67292 Kirchheimbolanden, registered at Amtsgericht Kaiserslautern under HRB 34499, represented by managing director Tatiana Schöneberger (hereinafter „MOLOFY"). For the full company name and contact details, see the Imprint. A distribution partner within the meaning of these terms is the company registered and approved on MOLOFY (travel agency, cruise operator, campsite or comparable commercial intermediary; hereinafter „partner" or „you"). These terms apply exclusively between businesses (§ 14 BGB, German Civil Code); the Guest Terms apply to guests, the Provider Terms to boat providers.
MOLOFY operates a marketplace at molofy.com for maritime experiences by verified boat providers. As a partner, you may recommend these experiences to your customers and book them on their behalf — in particular via the MOLOFY Partner-Portal (search, availability, booking, voucher printing, commission overview). MOLOFY is and remains a pure intermediary: the experience contract is concluded directly between the guest and the respective boat provider. This partnership makes you neither a commercial agent nor a franchisee of MOLOFY; there is no territorial protection and no exclusivity — neither for you nor for MOLOFY.
Registration takes place via the application form. There is no entitlement to approval; MOLOFY reviews every application individually. Upon approval, you receive access to the Partner-Portal. You keep your details (company data, invoicing and tax data, bank details) complete and up to date; you treat your access credentials confidentially and pass them on only to your own employees, for whose actions you are responsible.
Your remuneration (commission or intermediary margin) is agreed individually and stored in your partner account; you can view it there at any time, and it applies at the rate stored at the time to all bookings brokered from that point onwards. Bookings already brokered remain unaffected by a later change. Remuneration only arises for bookings that are assigned to your partner account and actually come about; if the guest or the provider cancels under the rules of the Guest Terms, the fate of the remuneration follows the settlement overview in your partner account.
There are two ways of handling the guest's online deposit; which one applies to you is determined upon approval and shown in your partner account:
In every case, the guest pays the remaining amount on site directly to the boat provider. At no time does MOLOFY hold funds that belong to you or the provider.
If you combine MOLOFY experiences with further services (e. g. accommodation, transfer) into packages of your own and offer them to your customers as an overall service, you act in that respect as a package travel organiser or as a facilitator of linked travel arrangements within the meaning of §§ 651a et seq. BGB (German Civil Code) (or of the Package Travel Directive (EU) 2015/2302 as implemented in your country). The resulting obligations — information forms, insolvency protection, liability for the package services — fall exclusively on you. MOLOFY only provides the brokerage of the individual experience and does not become a travel organiser through your package.
The contract runs for an indefinite period. You may terminate at any time without notice (an e-mail to info@molofy.com is sufficient); bookings already brokered are wound up properly. MOLOFY may end the partnership with 30 days' notice, stating the reasons. Immediate suspension or restriction is only permitted for good cause, in particular in the event of: default on the booking fee despite a reminder, misrepresentation of experiences or prices towards customers, misuse of guest data, trademark or legal infringements, and manipulation of bookings or reviews. In every case, you receive a statement of reasons and may object via the complaint form.
MOLOFY is liable to you for the proper provision of the platform and the Partner-Portal; uninterrupted availability is not owed. The respective boat provider is liable for carrying out the experiences; you are liable for your own advisory and brokerage activity towards your customers. In the event of intentional or grossly negligent breaches of duty, we are liable in accordance with the statutory provisions; otherwise, liability is limited to the foreseeable damage typical of this type of contract. You indemnify MOLOFY against third-party claims arising from your own distribution activity, your packages (§ 7) or breaches of these terms, unless MOLOFY is itself at fault.
For details on data processing, see the Privacy Policy. Insofar as MOLOFY as a platform is legally obliged to report remuneration paid to distribution partners under the EU directive DAC7 (in Germany: PStTG, German Platform Tax Transparency Act), you are obliged to provide us with the required information (including tax identification, address, bank details) in full.
We announce changes at least 30 days in advance by e-mail. If you do not wish to accept a change, you may terminate the contract with immediate effect at any time before it takes effect (Art. 8 of the P2B Regulation (EU) 2019/1150). We may only deviate from this period if a legal obligation requires it or an imminent security or fraud risk must be averted.
You can submit complaints about remuneration, visibility, account decisions or other contractual matters free of charge via our complaint form or by e-mail to info@molofy.com (subject: „P2B complaint"); we usually reply with reasons within 10 working days. For out-of-court dispute resolution, the mediators named in the Provider Terms, § 17.3 apply accordingly.
German law applies. The place of performance and exclusive place of jurisdiction is MOLOFY's registered office as stated in the Imprint. ZiaNeo may assign the contract to an affiliated company in the course of a company transfer. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected; the invalid provision is replaced by the statutory rule.